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Frequently asked questions

  • What is Sparkz?
    Sparkz is an advanced platform designed to streamline ABA billing, therapy credentialing, auth submission/tracking, and various administrative tasks, enhancing efficiency and compliance for ABA therapy agencies and billing companies.
  • Is Sparkz HIPAA compliant
    Yes, Sparkz is fully HIPAA compliant. We prioritize data security and privacy, ensuring that all sensitive information is protected through advanced encryption and regular security audits.
  • What features does the Sparkz dashboard offer?
    The Sparkz's dashboard provides a centralized hub for real-time insights, customizable views, and key metrics tracking. It includes features for billing, credentialing, auth tracking, employee profile maintenance, and more.
  • How can Sparkz improve therapy credentialing?
    Sparkz offers a robust credentialing module that automates tracking and renewal reminders for therapist credentials. This ensures that all therapists maintain up-to-date credentials, reducing the risk of non-compliance and enhancing the quality of care.
  • What is the auth submission and tracking feature?
    The auth submission and tracking feature in Sparkz automates the submission process and provides real-time updates on authorization requests. This minimizes delays and improves the likelihood of timely approvals, enhancing operational efficiency.
  • How does Sparkz handle employee profile and document maintenance?
    Sparkz offers a comprehensive system for maintaining up-to-date records of employee certifications, training logs, and personal information. This ensures easy access and compliance with industry regulations.
  • How do I access the Sparkz workspace?
    To access the Sparkz workspace reach out to support@sparkz-ai.com requesting for access and once the invite is received , visit our website at https://www.sparkz-ai.com and click on the "Login" button. Please use only this login page to avoid data loss and system slowness.
  • How can I get started with Sparkz?
    To get started with Sparkz, you can request a demo through your dedicated account manager or contact our support team (support@sparkz-ai.com) We will guide you through the setup process and help you integrate Sparkz into your operations.
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